This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

How can I degrade from 3.6.8 to 3.6.7

  • 3 balas
  • 2 memiliki masalah ini
  • 5 kunjungan
  • Balasan terakhir oleh AnonymousUser

more options

After update to 3.6.8, firefox hangs more often then previous version. I need to degrade from 3.6.8 to 3.6.7

This happened

Every time Firefox opened

== update to 3.6.8

After update to 3.6.8, firefox hangs more often then previous version. I need to degrade from 3.6.8 to 3.6.7 == This happened == Every time Firefox opened == update to 3.6.8

Semua Balasan (3)

more options

Hello Moiz.

I do not quite understand what you mean by

"After update to 3.6.8, firefox hangs more often then previous version."

Can you please be more descriptive? I would like to help you get this problem solved, as FF should not get worse as it evolves.

more options

Hello Tann3r,

It stops responding on switching tabs or filling a form, after using it for some time. When i check task manager, FF process shows above 45% of cpu usage.

I didn't have any of these problem in previous version.

Thanks for your response.

more options

I have this same problem -- Window dialogs (upload a file, etc) stop responding and pages stop loading. I can click on a bookmark and firefox acts as if it's attempting to load the page, but never does. I have to restart firefox to get any pages to load.

I also noted that if I close firefox it asks me to save and quit as normal... the window disappears, but the firefox process continues to run. I have to manually kill it through the task manager to be able to restart firefox.