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Firefox won't start up at all, I can't figure out how to fix it?

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  • Balasan terakhir oleh AnonymousUser

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I've already looked at older posts on the forum, but nothing seems to work. When I click on the firefox logo nothing happens at all (It will try load for around 2 seconds then it stops). I can't run it in safe mode, I've tried making a new profile, I've tried restarting my computer and none of these things have helped. Does anyone know how I could solve this? I really don't want to go back to using IE.

This happened

Every time Firefox opened

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; GTB6.5; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30618; .NET4.0C)

I've already looked at older posts on the forum, but nothing seems to work. When I click on the firefox logo nothing happens at all (It will try load for around 2 seconds then it stops). I can't run it in safe mode, I've tried making a new profile, I've tried restarting my computer and none of these things have helped. Does anyone know how I could solve this? I really don't want to go back to using IE. == This happened == Every time Firefox opened == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; GTB6.5; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30618; .NET4.0C)

Semua Balasan (1)

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I have the same problem getting into Mozilla. Occasionally it comes up when I click on it, but most times it does not. The hour glass stays on for a couple of seconds, then goes off.