This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

Firefox crashes when I go to edit my website www.intuitivehealermedium.viviti.com

  • 1 balas
  • 1 memiliki masalah ini
  • 6 kunjungan
  • Balasan terakhir oleh cor-el

Bettyertwine
Bettyertwine
more options

I will go to my web builder and when I click on the edit block to change website, "This is embarrassing pop up box" comes up Asked if I want to restart fire fox etc. I also have problems with other sites. All has been good for a year until just recently. I uninstalled and re installed. I uninstalled adobe flash player because your site said there was a problem. Fortunately I can edit website through Internet Explorer, which I was unable before. Are you two battling??? lol

I will go to my web builder and when I click on the edit block to change website, "This is embarrassing pop up box" comes up Asked if I want to restart fire fox etc. I also have problems with other sites. All has been good for a year until just recently. I uninstalled and re installed. I uninstalled adobe flash player because your site said there was a problem. Fortunately I can edit website through Internet Explorer, which I was unable before. Are you two battling??? lol

Semua Balasan (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See http://kb.mozillazine.org/Firefox_crashes and Troubleshoot Firefox crashes (closing or quitting unexpectedly)

If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the about:crashes page.

You can open the about:crashes page via the location bar, just like you open a website.

See: http://kb.mozillazine.org/Breakpad (Mozilla Crash Reporter) and [[Mozilla Crash Reporter|Mozilla Crash Reporter:Breakpad]]

"Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems