This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

only my comp that can't access the internet. a message saying "can't find the server" or "problem loading page" or "the connection to the server was reset". appreciate any assistance to solve this problem

  • 1 balas
  • 3 memiliki masalah ini
  • 3 kunjungan
  • Balasan terakhir oleh TonyE

more options

Before, no problem with the internet, but suddenly I can't access the internet anymore. I've rechecked all the settings in the network connection, firewall settings, and compared with the other computers which are still working good. Everything are the same but why is my computer still unable to access internet ?

Before, no problem with the internet, but suddenly I can't access the internet anymore. I've rechecked all the settings in the network connection, firewall settings, and compared with the other computers which are still working good. Everything are the same but why is my computer still unable to access internet ?

Semua Balasan (1)

more options

Try removing Firefox from the firewall rules list, this can sometimes help as it forces the firewall to re-create a new rule for Firefox.

For other things to check see Firefox can't load websites but other browsers can.