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Can't find downloaded file.

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  • 61 memiliki masalah ini
  • 14 kunjungan
  • Balasan terakhir oleh Zheft

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I downloaded a file. It didn't give me the option to OPEN or SAVE, it just started the download. After it finished, nothing happened when I double-clicked on the file in the Downloads window and the Open Containing Folder option was disabled. I tried the Search function by the file name, but still couldn't find it. Any idea where it could be?

I downloaded a file. It didn't give me the option to OPEN or SAVE, it just started the download. After it finished, nothing happened when I double-clicked on the file in the Downloads window and the Open Containing Folder option was disabled. I tried the Search function by the file name, but still couldn't find it. Any idea where it could be?

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I found that this tip helped me solve the problem. Try it out and let me know how it went! http://support.mozilla.com/en-US/kb/unable+to+download+or+save+files#Disable_virus_scanning_in_Firefox_preferences