This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

When I exit Firefox and later load Firefox it says its open, although I can't use, have to go to Windows Task Manager and force it to close before I can load it again.

  • 1 balas
  • 6 memiliki masalah ini
  • 6 kunjungan
  • Balasan terakhir oleh the-edmeister

Terry
Terry
more options

Problem is on a Dell Studio XPS desktop with the i7 processor. Current version used is 3.6.13, although the problem occurred with previous version, and only occurs intermittently. Does not seem to be time related. Sometimes, though not always, there will be two copies of Firefox open in the Task Manager "processes". When I close Firefox, and reload, runs fine until the next time.

Problem is on a Dell Studio XPS desktop with the i7 processor. Current version used is 3.6.13, although the problem occurred with previous version, and only occurs intermittently. Does not seem to be time related. Sometimes, though not always, there will be two copies of Firefox open in the Task Manager "processes". When I close Firefox, and reload, runs fine until the next time.

Semua Balasan (1)

the-edmeister
the-edmeister
  • Moderator
more options

https://support.mozilla.com/en-US/kb/Firefox%20hangs (hang-at-exit)