This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

OSX10.6.5 will not update 3.0.10 to 3.6.15 because'operation can not be commpleted because you don't have permission to access some of the items.'

  • 2 balas
  • 4 memiliki masalah ini
  • 3 kunjungan
  • Balasan terakhir oleh floridauser

floridauser
floridauser
more options

Never had problems updating versions before. I am system admin and computer does not ask for admin password.

The problem is the same for 3.6.13 and 3.6.15

Never had problems updating versions before. I am system admin and computer does not ask for admin password. The problem is the same for 3.6.13 and 3.6.15

Semua Balasan (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options
  • Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
  • Trash the current Firefox application to do a clean (re-)install.
  • Install the new version that you have downloaded.

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

floridauser
floridauser Pemilik pertanyaan
more options

cor-el- Thank you. I now have 3.6.15 running. I did not know the Profile Folder was not inside Firefox and didn't want to loose my benchmarks. All are intact. Thanks again. floridauser