This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

why does my new bookmark folder keep disappearing?

  • 1 balas
  • 10 memiliki masalah ini
  • 12 kunjungan
  • Balasan terakhir oleh cor-el

souljacker1974
souljacker1974
more options

I'm new to Firefox and have twice added a new folder to my bookmarks list and have then added urls to it. The laptop has then been turned off and when I come back on both the folder and the saved urls have vanished. I've added the folder in Bookmarks -> Show all bookmarks. I'm using firefox 4.

I'm new to Firefox and have twice added a new folder to my bookmarks list and have then added urls to it. The laptop has then been turned off and when I come back on both the folder and the saved urls have vanished. I've added the folder in Bookmarks -> Show all bookmarks. I'm using firefox 4.

Semua Balasan (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This can be a problem with the file places.sqlite that stores the bookmarks and the history.