This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

My bank refuses Firefox 4, I have to wait 90 days, How do I get 3.5

  • 2 balas
  • 16 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh Laurieglass

Laurieglass
Laurieglass
more options

My Bank refuse 4.0 I have to wait 90 days. How can I get 3.5 which is already gone from my computer. Right now, I will need to change banks!

My Bank refuse 4.0 I have to wait 90 days. How can I get 3.5 which is already gone from my computer. Right now, I will need to change banks!

Semua Balasan (2)

TonyE
TonyE
  • Moderator
more options

I would not go back to Firefox 3.5, if you do you will lose data (browsing history and cookies). You can go back to Firefox 3.6 without losing this data.

To downgrade to Firefox 3.6 first uninstall Firefox 4, but do not select the option to "Remove my Firefox personal data". If you select that option it will delete your bookmarks, passwords and other user data.

You can then install the latest version of Firefox 3.6 available from http://www.mozilla.com/en-US/firefox/all-older.html - it will automatically use your current bookmarks, passwords etc.

To avoid possible problems with downgrading, I recommend going to your profile folder and deleting the following files if they exist - extensions.cache, extensions.rdf, extensions.ini, extensions.sqlite and localstore.rdf. Deleting these files will force Firefox to rebuild the list of installed extensions, checking their compatibility, and reset toolbar customizations.

For details of how to find your profile folder see https://support.mozilla.com/kb/Profiles

Laurieglass
Laurieglass Pemilik pertanyaan
more options

Thank you!! 3.6 works great!!!