We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

Prints using wrong page size - all settings correct but still wrong print

  • 3 balas
  • 1 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh the-edmeister

cwr1946
cwr1946
more options

Using firefox 4.0.1, system has a Rimage CD printer defined but not in use, also HP laserjet 4. HP printer is the default printer. Firefox prints only using CD sized area on HP printer. HP printer is configured in windows as letter size paper, also defined that way in Firefox. I've reset all info multiple times with no effect on printing. All other apps print to the HP printer correctly. Using Windows XP.

Using firefox 4.0.1, system has a Rimage CD printer defined but not in use, also HP laserjet 4. HP printer is the default printer. Firefox prints only using CD sized area on HP printer. HP printer is configured in windows as letter size paper, also defined that way in Firefox. I've reset all info multiple times with no effect on printing. All other apps print to the HP printer correctly. Using Windows XP.

Semua Balasan (3)

the-edmeister
the-edmeister
  • Moderator
more options

You need to check the profs for that printer from within Firefox, using the Properties button in the "native print dialog" window - which is what you see when doing {Ctrl + P}.

http://kb.mozillazine.org/Problems_printing_web_pages

cwr1946
cwr1946 Pemilik pertanyaan
more options

Print / Properties / Layout / Advanced says letter size paper. I've been there multiple times with no change in results.

the-edmeister
the-edmeister
  • Moderator
more options

Try the reset described here:
http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer