Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

When I uninstall Firefox and then reinstall it, the version I wish to delete comes back.

  • 7 balas
  • 27 memiliki masalah ini
  • 14 kunjungan
  • Balasan terakhir oleh cor-el

more options

The first time I downloaded Firefox (Mac), I downloaded the French version. I decided to uninstall it to reinstall the English version. Despite removing all the related files I could find, when I try to install the English version I end up with the French one. I would like to completely remove the French version and install the English one.

The first time I downloaded Firefox (Mac), I downloaded the French version. I decided to uninstall it to reinstall the English version. Despite removing all the related files I could find, when I try to install the English version I end up with the French one. I would like to completely remove the French version and install the English one.

Semua Balasan (7)

more options

Did you move the French version from the Application folder to the trash?

You can download the English version from this page:

more options

Yes, then I followed instructions and found a library file that contained preferences and trashed that too. I downloaded the English version from the page you suggested and although I am able to get the help and other pages in English (I made them the homepage until I become familiar with the system) the headers are still in French, and the previous homepage I'd chosen still came up until I changed it.

more options

Which headers are still in French?

The menu bar and other items in the user interface should be in English.
It is possible that bookmarks folders and default bookmarks and the Google home page are still in French.

more options

The default bookmarks and Google homepage are still in French. I haven't personalized the site yet because I wanted to do it on the English version. It seems to be part in French and part in English, which is OK because I understand both, but I would prefer to either delete the French version from my system or to have 2 separate programs. Thanks for helping...

more options

If the default items on the Bookmarks Toolbar or in the sidebar are in the wrong language then you can rename them to the English names (right-click: Properties).

Bookmarks menu: Bookmarks Toolbar, Recently Bookmarked, Recent Tags, Get Bookmark Add-ons
Bookmarks Toolbar: "Most Visited", "Getting Started", "Latest Headlines"
Main folders: "All Bookmarks", "Bookmarks Toolbar", "Bookmarks Menu", "Unsorted Bookmarks"
more options

Yes, that worked. Thank you so much!

more options

You're welcome