This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

I use to have a secure email website (lock in the corner) with the Firefox there's none?? I switched to explorer and it has when I bring up the same page

  • 1 balas
  • 13 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh Matt Brubeck

zedric4
zedric4
more options

When I use Explorer to bring up my webpage (westnet.com.au) to access my emails it has a padlock in the corner indicating a secure site. I noticed with Firefox there is no padlock indicating know security with my email log in details

When I use Explorer to bring up my webpage (westnet.com.au) to access my emails it has a padlock in the corner indicating a secure site. I noticed with Firefox there is no padlock indicating know security with my email log in details

Semua Balasan (1)

Matt Brubeck
Matt Brubeck
more options

The padlock icon has been replaced in Firefox because the developers found that it was misleading -- if you check for the padlock, it tells you that the connection is secure from eavesdropping, but it doesn't tell you whether you are connected to the correct site or to an imposter.

The replacement is the "site identity" button. You can learn more about it here: How do I tell if my connection to a website is secure?