This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

I have windows 7 starter on my netbook and the latest version of Firefox seems to not do well. Ho do I get back to Firefox 4? Or is there another version/customizations that is better?

more options

The latest version of Firefox tends to not agree with my windows 7 starter netbook. I get a lot of hangups and crashes. I would like to download Firefox 4 again but can't seem to find it on your site in order to download it. Do you have any other suggestions that would be a good fit for windows 7 starter? Also, I keep getting messages saying that Firefox is causing high CPU and memory usage on my netbook.

The latest version of Firefox tends to not agree with my windows 7 starter netbook. I get a lot of hangups and crashes. I would like to download Firefox 4 again but can't seem to find it on your site in order to download it. Do you have any other suggestions that would be a good fit for windows 7 starter? Also, I keep getting messages saying that Firefox is causing high CPU and memory usage on my netbook.

Semua Balasan (1)

more options

Due to security vulnerabilities, rolling back to Firefox 4.0.1 is not recommended. Version 3.6.18 would be a safer choice.

Here's the process to roll back:

First, I recommend backing up your Firefox settings in case something goes wrong. See Backing up your information. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)

Next, download and save Firefox 3.6 to your desktop for future installation. http://www.mozilla.com/firefox/all-older

Close Firefox 5.

You could install Firefox 3.6 over it (many have reported success) or you could uninstall Firefox first. If you uninstall, do not remove your personal data and settings, just the program.

Unless you have installed an incompatible add-on, Firefox 3.6 should pick up where you left off. If there are serious issues, please post back with details.

Note: If you don't have Firefox ask you before updating, you may need to set that to prevent an automatic update back to Firefox 5. Tools > Options > Advanced, Update mini-tab

Diperbarui oleh jscher2000 - Support Volunteer pada