This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

The cursor has changed to a dot with a circle around it; how can I get my normal cursor back?

  • 2 balas
  • 9 memiliki masalah ini
  • 12 kunjungan
  • Balasan terakhir oleh jarah.dawg

teej1010
teej1010
more options

The cursor in the main part of Firefox has changed to a dot with a circle around it. This only occurs in Firefox and only in the page display area. I still have the arrow in the tool bar and tabs area. When moving the cursor around in the display area the dot/circle is accompanied by a blinking arrow.

The cursor in the main part of Firefox has changed to a dot with a circle around it. This only occurs in Firefox and only in the page display area. I still have the arrow in the tool bar and tabs area. When moving the cursor around in the display area the dot/circle is accompanied by a blinking arrow.

Semua Balasan (2)

Hasan
Hasan
more options

-> Tap ALT key or press F10 to show the Menu Bar

-> go to Help Menu -> select Restart with Add-ons Disabled

Firefox will close then it will open up with just basic Firefox. Now do this:

-> Update Firefox to the latest version by going to Help Menu -> About Firefox -> click Check for Updates -> if an updated version is found then download the latest version and install it. After that follow these steps:

-> Update ALL your Firefox Plug-ins https://www.mozilla.com/en-US/plugincheck/

-> go to View Menu -> Toolbars -> unselect All Unwanted/Incompatible Toolbars

-> go to Tools Menu -> Clear Recent History -> Time range to clear: select "EVERYTHING" -> click Details (small arrow) button -> place Checkmarks on Cookies, Cache -> click Clear Now

-> go to Tools Menu -> Options -> General -> in Startup section click Reset to Default button -> place Checkmark on Show the Downloads window when downloading a file -> select Radio Button option2 Always ask me where to save files

-> go to Tools Menu -> Options -> Content -> place Checkmarks on:

1) Block Pop-up windows 2) Load images automatically 3) Enable JavaScript

-> go to Tools Menu -> Options -> Privacy -> History section -> Firefox will: select "Remember History"

-> go to Tools Menu -> Options -> Security -> place Checkmarks on:

1) Warn me when sites try to install add-ons 2) Block reported attack sites 3) Block reported web forgeries 4) Remember Passwords for sites

-> go to Tools Menu -> Options -> Advanced -> Network -> Offline Storage (Cache): click Clear Now button

-> Click OK on Options window

-> click the Favicon on SearchBar -> click Manage Search Engines -> select all Unwanted Search Engines and click Remove -> click OK

-> go to Tools Menu -> Add-ons -> Extensions section -> REMOVE All Unwanted/Suspicious/Incompatible Extensions (Add-ons)

-> go to Tools Menu -> Add-ons -> Appearance section -> REMOVE All Unwanted/Suspicious/Incompatible Themes (Personas)

-> Restart Firefox

You can enable your Known & Trustworthy Add-ons and Themes later. Check and tell if its working.

jarah.dawg
jarah.dawg
more options

It's the quicktime plug-in causing the problem. If you disable it, your cursor will return to normal. Happened to me, and fixed it by doing that.