Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

My pages stopped scrolling with cursor keys after upgrading to 5.0, the cursor moves WITHIN html documents and "jumps" from frame to frame and character to character within the frame.

  • 2 balas
  • 3 memiliki masalah ini
  • 6 kunjungan
  • Balasan terakhir oleh msst8dog

more options

Recently, I noticed that google search pages stopped scrolling. There is an "right arrow" at the beginning of each link. When I press the cursor "up/down" arrow on the keyboard, the cursor jumps from link to link. Also, while on any html webpage, the cursor moves one character at a time (left / right arrow) and one line at a time (up/down arrow) until the end of that frame is reached, it then jumps to the next frame.

Recently, I noticed that google search pages stopped scrolling. There is an "right arrow" at the beginning of each link. When I press the cursor "up/down" arrow on the keyboard, the cursor jumps from link to link. Also, while on any html webpage, the cursor moves one character at a time (left / right arrow) and one line at a time (up/down arrow) until the end of that frame is reached, it then jumps to the next frame.

Semua Balasan (2)

more options

You may have switched on caret browsing.

You can press press F7 (on Mac: fn + F7) to toggle caret browsing on/off.

  • Tools > Options > Advanced : General: Accessibility: [ ] "Always use the cursor keys to navigate within pages"

more options

I have already checked these settings and they are correct. This morning, all webpages skip from top to bottom when the up/down arrow keys are pressed. On my tablet, the same thing happens, but it isn't a problem because I have a rocker scroll button on the mousepad, my laptop doesn't. If I connect a wheel mouse the wheel scrolls correctly. Thanks for the suggestion anyway.