This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

I have a Netbook, which MUST use XP: Firefox CRASHES on it 98% of the time; IS there a VERSION of Firefox that is compatible with WinXP (Netbook)?

  • 2 balas
  • 1 memiliki masalah ini
  • 19 kunjungan
  • Balasan terakhir oleh tcsfirefox

more options

I operate a netbook (aspire one; Intel Atom processor), and XP is the ONLY LICENSED OS for the netbook (I MUST run XP). However, Firefox CRASHES nearly 100% of the time. ALWAYS when loading Hotmail (email).

IS there a VERSION of Firefox that is COMPATIBLE with Win XP?

Do you have an alternate browser suggestion? I've tried to find a previous version of Firefox, but I haven't found one. I do NOT want to run IE.

Very appreciative for any help you can provide.

I operate a netbook (aspire one; Intel Atom processor), and XP is the ONLY LICENSED OS for the netbook (I MUST run XP). However, Firefox CRASHES nearly 100% of the time. ALWAYS when loading Hotmail (email). IS there a VERSION of Firefox that is COMPATIBLE with Win XP? Do you have an alternate browser suggestion? I've tried to find a previous version of Firefox, but I haven't found one. I do NOT want to run IE. Very appreciative for any help you can provide.

Semua Balasan (2)

more options

https://support.mozilla.com/en-US/kb/Firefox%20crashes#w_get-help-fixing-this-crash

Type about:crashes in the URL bar and hit Enter.
Click the hyperlinks to bring up the Crash Report pages and copy'n'paste the URL of each of those reports into the message box here. We'll see if we can help you figure out what is causing those crashes to happen.

more options

Drats! "Navigation cancelled"; I uninstalled Firefox last week because the conflicts were so great. Now it appears I am unable to access any relevant data.

Sorry, but thanks for the help EdMeister!

I'm assuming I'll have to reinstall FireFox and documents crash reports. <sigh>