This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

I'm trying to fill out my FAFSA, and the website says I didn't have the upgragded version of my browser, I downloaded the latest version of Firefox, and I still get the same message.

  • 1 balas
  • 2 memiliki masalah ini
  • 8 kunjungan
  • Balasan terakhir oleh SafeBrowser

more options

FAFSA is the form to fill out for financial aid for college. I need to fill out the latest form for Spring semester next year. Before I was able to fill it out online and save and send it to the college. When I got to the website and clicked on fill out form, a message came up that I didn't have the right version of my browser, so I downloaded the latest version of Firefox, and then restarted the computer, and went back to the website to try again, and got the same message. Then I had two shortcut icons on my desktop and I can't tell which one is for the latest version of Firefox. When you download the latest version, does it take away the last version that you had previously downloaded?

FAFSA is the form to fill out for financial aid for college. I need to fill out the latest form for Spring semester next year. Before I was able to fill it out online and save and send it to the college. When I got to the website and clicked on fill out form, a message came up that I didn't have the right version of my browser, so I downloaded the latest version of Firefox, and then restarted the computer, and went back to the website to try again, and got the same message. Then I had two shortcut icons on my desktop and I can't tell which one is for the latest version of Firefox. When you download the latest version, does it take away the last version that you had previously downloaded?

Solusi terpilih

The fafsa.gov site does not currently support Firefox newer than version 3.6.x. That is their choice.

You can install Firefox Portable version to use only on that site and use your installed current Firefox version for everything else. Firefox Portable is not produced by Mozilla (but is based on Firefox released versions) and is not supported on this site -- has its own support forum (see below). Firefox Portable installs in a separate folder on your hard drive so that it does not interfere with your currently installed Firefox version settings or personal information (bookmarks, passwords, etc.). You can also install Firefox Portable on a USB/thumb/pin/jump drive.


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



Not related to your question, but...

You may need to update some plug-ins. Check your plug-ins and update as necessary:

Baca jawaban ini dalam konteks 👍 0

Semua Balasan (1)

more options

Solusi Terpilih

The fafsa.gov site does not currently support Firefox newer than version 3.6.x. That is their choice.

You can install Firefox Portable version to use only on that site and use your installed current Firefox version for everything else. Firefox Portable is not produced by Mozilla (but is based on Firefox released versions) and is not supported on this site -- has its own support forum (see below). Firefox Portable installs in a separate folder on your hard drive so that it does not interfere with your currently installed Firefox version settings or personal information (bookmarks, passwords, etc.). You can also install Firefox Portable on a USB/thumb/pin/jump drive.


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



Not related to your question, but...

You may need to update some plug-ins. Check your plug-ins and update as necessary: