This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

Security Certificate Exception process does not work

HopelessFireFox
HopelessFireFox
more options

The add security exception box has all options other than "Get Certificate" greyed out. I am adding this exception because my site, as with many other volunteer sites, does not have a certificate, and I cannot access it with the excellent Fire FTP.

Please allow an exception to be added when there is no certificate

The add security exception box has all options other than "Get Certificate" greyed out. I am adding this exception because my site, as with many other volunteer sites, does not have a certificate, and I cannot access it with the excellent Fire FTP. Please allow an exception to be added when there is no certificate

Diperbarui oleh HopelessFireFox pada

Solusi terpilih

Check the date and time in the clock on your computer: (double) click the clock icon on the Windows Taskbar.

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

Baca jawaban ini dalam konteks 👍 0

Semua Balasan (5)

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
more options

Upgrade your browser to Firefox 8 and check

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure that you do not run Firefox in permanent Private Browsing mode.

To see all History and Cookie settings, choose:

  • Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
  • Deselect: [ ] "Always use private browsing mode"
HopelessFireFox
HopelessFireFox Pemilik pertanyaan
more options

Thank you for the replies. They make no difference. And surely they should not have too. It is putting an address in a look up table. why is it difficult?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Solusi Terpilih

Check the date and time in the clock on your computer: (double) click the clock icon on the Windows Taskbar.

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

HopelessFireFox
HopelessFireFox Pemilik pertanyaan
more options

Solved with new profile Thank you