This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

What to try after the steps in "Firefox prints incorrectly" ?

  • 1 balas
  • 1 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh eponym

more options

Using Firefox 8.0 and Windows XP SP3.

If from a web page I select a block of plain text (no graphics, no outlandish formatting like drop caps or the like) and go to File | Print and choose to Print "Selected only" the text prints okay except that only the lower one-eighth (approximately) of the first line is printed. As if the first line started slightly above the top page margin and only the bottom parts of the letters were printed.

I find this when printing to my Brother laserjet and to my HP all-in-one inkjet. The problem is the same when trying different blocks of text from different pages on completely different websites. And exists regardless of how I set page margins for printing.

I do not have this problem when printing the same blocks of text from Windows Explorer. [Not that I ever use it, on principle, but I launched it tonight just to try and compare results.]

I have followed all the steps in the document titled "Firefox prints incorrectly" including editing prefs.js to no avail.

Any other suggestions would be very welcome.

Thank you!

Using Firefox 8.0 and Windows XP SP3. If from a web page I select a block of plain text (no graphics, no outlandish formatting like drop caps or the like) and go to File | Print and choose to Print "Selected only" the text prints okay except that only the lower one-eighth (approximately) of the first line is printed. As if the first line started slightly above the top page margin and only the bottom parts of the letters were printed. I find this when printing to my Brother laserjet and to my HP all-in-one inkjet. The problem is the same when trying different blocks of text from different pages on completely different websites. And exists regardless of how I set page margins for printing. I do not have this problem when printing the same blocks of text from Windows Explorer. [Not that I ever use it, on principle, but I launched it tonight just to try and compare results.] I have followed all the steps in the document titled "Firefox prints incorrectly" including editing prefs.js to no avail. Any other suggestions would be very welcome. Thank you!

Semua Balasan (1)

more options

I wonder whether anyone can give me advice on the above problem, thanks. Have upgraded to Firefox 9.

Diperbarui oleh eponym pada