This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

Drawing artifacts in Firefox and Thunderbird after installing MSI AMD R6850 graphics card

  • 2 balas
  • 1 memiliki masalah ini
  • 2 kunjungan
  • Balasan terakhir oleh zvrastil

zvrastil
zvrastil
more options

After installing new graphics card (MSI R6850 CYCLONE 1GD5 PE/OC), latest drivers on WinXP 32bit, I'm experiencing frequent drawing artifacts with Mozilla Firefox 8.0 and Mozilla Thunderbird 8.0. The problem represents itself either as horizontal black stripes or scattered color checker pattern. It happens especially when switching from other application to Firefox or Thunderbird or when swiching from child window (like Download Manager) to Firefox. It affects either whole application or just some rectangular region (clearly region which was redrawn due to application switching). Next repaint (like switch between Firefox tabs) usually fixes the problem. It is just visual issue, behavior is not affected. The problem never happened to any other application till now. Any ideas? Anyone experienced same problem? Thanks in advance.

Zbynek

P.S. Here are the screenshots for both problems:

http://astrofoto.euweb.cz/tmp/black_stripes.jpg http://astrofoto.euweb.cz/tmp/color_boxes.jpg

After installing new graphics card (MSI R6850 CYCLONE 1GD5 PE/OC), latest drivers on WinXP 32bit, I'm experiencing frequent drawing artifacts with Mozilla Firefox 8.0 and Mozilla Thunderbird 8.0. The problem represents itself either as horizontal black stripes or scattered color checker pattern. It happens especially when switching from other application to Firefox or Thunderbird or when swiching from child window (like Download Manager) to Firefox. It affects either whole application or just some rectangular region (clearly region which was redrawn due to application switching). Next repaint (like switch between Firefox tabs) usually fixes the problem. It is just visual issue, behavior is not affected. The problem never happened to any other application till now. Any ideas? Anyone experienced same problem? Thanks in advance. Zbynek P.S. Here are the screenshots for both problems: http://astrofoto.euweb.cz/tmp/black_stripes.jpg http://astrofoto.euweb.cz/tmp/color_boxes.jpg

Solusi terpilih

Try to disable hardware acceleration.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

If disabling hardware acceleration works then check if there is an update available for your graphics display driver that fixes these problems.

Baca jawaban ini dalam konteks 👍 1

Semua Balasan (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Solusi Terpilih

Try to disable hardware acceleration.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

If disabling hardware acceleration works then check if there is an update available for your graphics display driver that fixes these problems.

zvrastil
zvrastil Pemilik pertanyaan
more options

Thanks for advice. Disabling HW acceleration indeed seems to got rid of the problem (at least I haven't seen it since). I'll check drivers on regular basis - but just now, I have latest & greatest.