This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Why the "Import Data from Another Browser" option cannot be chosen

  • 1 balas
  • 2 memiliki masalah ini
  • 7 kunjungan
  • Balasan terakhir oleh the-edmeister

more options

I click on History on the menu, then, Show All History option, a new window appears called Library. I click on the button: 'Import and Backups', a drop down menu appears with the option 'Import Data from Another Browser'; however, this option in my browser is light gray, i.e. I cannot choose it. Why?

I click on History on the menu, then, Show All History option, a new window appears called Library. I click on the button: 'Import and Backups', a drop down menu appears with the option 'Import Data from Another Browser'; however, this option in my browser is light gray, i.e. I cannot choose it. Why?

Semua Balasan (1)

more options

Are you in the Private Browsing mode when you try that Import menu item?

http://support.mozilla.com/en-US/kb/Private+Browsing