This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

my pc says Firefox is running after I close the browser, and will not let me access the internet. This continues even after I shut down and restart my pc. It even continues to do it after I uninstal, then reinstal Firefox. What can I do?

  • 1 balas
  • 1 memiliki masalah ini
  • 2 kunjungan
  • Balasan terakhir oleh mluna

more options

We tried uninstalling, then reinstalling Firefox, but still get the same error message.

We also went into our Task Manager which told us Firefox was running. We told the TM to close it, which it said it did, but we still get the error, and cannot access the web.

We tried uninstalling, then reinstalling Firefox, but still get the same error message. We also went into our Task Manager which told us Firefox was running. We told the TM to close it, which it said it did, but we still get the error, and cannot access the web.

Semua Balasan (1)

more options

Locking this post as a duplicate, please continue here: https://support.mozilla.org/en-US/questions/908379