Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

my web search tool bar taking over FIRE FOX

  • 2 balas
  • 2 memiliki masalah ini
  • 14 kunjungan
  • Balasan terakhir oleh alan_r

more options

I HAVE HAD TO UNINSTALL "FIRE FOX", BECAUSE OF A TOOL BAR CALLED "MY WEB SEARCH". WHEN I UNISTALLED FIRE FOX, I WAS ABLE TO RE-INSTALL IT USING "GOOGLE" AS MY TOOL BAR. BUT WITHIN A FEW DAYS, THE "MY WEB SEARCH" TOOL BAR CAME BACK, AND AGAIN I COULD NOT GET IT TO STOP TAKING OVER FIRE FOX, EVEN WITH MY INTERNET OPTIONS. WHEN I CONTACTED "FIRE FOX'S" SUPPORT ON {1/17/2012}, THEY WANTED TO CHARGE ME! TO REMOVE WHAT THEY SAY IS A VIRUS! I THINK THIS IS STUPID, AND I HAVE UNINSTALLED " FIRE FOX ", AND I WILL NOT USE IT AGAIN, BECAUSE OF THE VIRUS....

I HAVE HAD TO UNINSTALL "FIRE FOX", BECAUSE OF A TOOL BAR CALLED "MY WEB SEARCH". WHEN I UNISTALLED FIRE FOX, I WAS ABLE TO RE-INSTALL IT USING "GOOGLE" AS MY TOOL BAR. BUT WITHIN A FEW DAYS, THE "MY WEB SEARCH" TOOL BAR CAME BACK, AND AGAIN I COULD NOT GET IT TO STOP TAKING OVER FIRE FOX, EVEN WITH MY INTERNET OPTIONS. WHEN I CONTACTED "FIRE FOX'S" SUPPORT ON {1/17/2012}, THEY WANTED TO CHARGE ME! TO REMOVE WHAT THEY SAY IS A VIRUS! I THINK THIS IS STUPID, AND I HAVE UNINSTALLED " FIRE FOX ", AND I WILL NOT USE IT AGAIN, BECAUSE OF THE VIRUS....

Semua Balasan (2)

more options

Do a malware check with some malware scan programs. You need to scan with all programs because each program detects different malware. Make sure that you update each program to get the latest version of the database before doing a scan.

See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and Searches are redirected to another site

more options

My Web Search is not a virus but is malware by reasonable definition. For information, Google or look in the "Search Firefox Help" box above.

You are getting it because of your browser activities - "Fun Web Products" would be my best guess.