This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

why does my bookmarks erase and disapear three times now going to quite useing if this keeps up

  • 1 balas
  • 2 memiliki masalah ini
  • 18 kunjungan
  • Balasan terakhir oleh cor-el

more options

I start up and my home page is gone and all of my bookmarks are also and history this is happen to me three times and i have security and this should not happen i am going to quiite useing mozilla if this keeps up

I start up and my home page is gone and all of my bookmarks are also and history this is happen to me three times and i have security and this should not happen i am going to quiite useing mozilla if this keeps up

Semua Balasan (1)

more options

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See: