We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

Why don't Firefox instructions for Media Player work?

  • 3 balas
  • 1 memiliki masalah ini
  • 6 kunjungan
  • Balasan terakhir oleh SafeBrowser

nofire
nofire
more options

I tried to follow Firefox instructions to download the plugin for Windows Media Player. The instructions say to save the file to my desktop when prompted to save. However, when prompted, after clicking "save", a blank pop-up window appears with the title of "downloads" at the top. Then a small item appears and disappears from the bottom of the screen which says the download was successful. There is no option to save to desktop.

The Windows Media Player plugin doesn't appear under Tools and Add-Ons, so I guess it never got installed. Explorer still uses it just fine. Anyone have a solution? Thanks.

I tried to follow Firefox instructions to download the plugin for Windows Media Player. The instructions say to save the file to my desktop when prompted to save. However, when prompted, after clicking "save", a blank pop-up window appears with the title of "downloads" at the top. Then a small item appears and disappears from the bottom of the screen which says the download was successful. There is no option to save to desktop. The Windows Media Player plugin doesn't appear under Tools and Add-Ons, so I guess it never got installed. Explorer still uses it just fine. Anyone have a solution? Thanks.

Solusi terpilih

After you investigate, please....

To help other users find solutions, please return and sign-in to the forum with your user name and password:

  • click on "Solved It" next to the reply ABOVE that BEST solved your question
  • DO NOT click "Solved It" next to this reply

Thanks

Baca jawaban ini dalam konteks 👍 1

Semua Balasan (3)

SafeBrowser
SafeBrowser
more options

You can choose the Save location only when the "Always ask me where to save files" option is selected. Otherwise it saves to the default "Save files to:" download location. Set the options.

Also see --> http://kb.mozillazine.org/Windows_Media_Player#Installing_the_new_plugin


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.


Not related to your question, but...

You may need to update some plug-ins. Check your plug-ins and update as necessary:

nofire
nofire Pemilik pertanyaan
more options

I will check the plugins. Thanks. However, I didn't see an option to set my preference to save downloads to my locations. There wasn't any "Always ask me where to save files" option that I saw. Thanks for getting back to me so quickly.

SafeBrowser
SafeBrowser
more options

Solusi Terpilih

After you investigate, please....

To help other users find solutions, please return and sign-in to the forum with your user name and password:

  • click on "Solved It" next to the reply ABOVE that BEST solved your question
  • DO NOT click "Solved It" next to this reply

Thanks