Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Netflix/Silverlight quit working, is Firefox 10 a 64 bit browser?

  • 4 balas
  • 32 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh itsawomanthing

more options

MS Silverlight is apparently required to stream Netflix. Streaming has stopped working for me every since Firefox upgraded to 10. MS says Silverlight will only work with a 32 bit browser.

MS Silverlight is apparently required to stream Netflix. Streaming has stopped working for me every since Firefox upgraded to 10. MS says Silverlight will only work with a 32 bit browser.

Solusi terpilih

I had the same problem. I'm running Windows Vista and Firefox 10.0.2 browser (I think).

What worked for me was to download Safari browser, then download Microsoft Silverlight from there. 

Then I closed out Safari (I just like Firefox better) and reopened Firefox. Went to Netflix and I can watch videos again!

Baca jawaban ini dalam konteks 👍 1

Semua Balasan (4)

more options

Solusi Terpilih

I had the same problem. I'm running Windows Vista and Firefox 10.0.2 browser (I think).

What worked for me was to download Safari browser, then download Microsoft Silverlight from there. 

Then I closed out Safari (I just like Firefox better) and reopened Firefox. Went to Netflix and I can watch videos again!

more options

Hi Ryan, That worked perfectly! In my case I opened a 32 bit version of explorer, downloaded Silverlight, close explorer and reopened firefox. Working again, thank you!

more options

Hey Steve, glad to hear it! Not having Netflix SUCKED! lol

more options

June 30, 2012 - Here is the best solution to this problem. Uninstall Firefox, and all your personal preferences. Then go to Program File(x86) folder and delete the Mozilla Firefox folder as well.

Go the Real Player application and Preference. Then uncheck the "Enable Web Download and Recording from these installed browsers" box, and select the “Don't show (download is only assessable from right-click)”box. Close Real Player.

Do a registry cleaning with wherever registry cleaner you trust on your system. Reboot your computer.7

Reinstall Firefox. Your problems with Neflix and all streaming media are now solved. It worked for me.