This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Can't update from 11b5 to 12 under OS X 10.5.8

more options

Hello!

I'm currently running Firefox 11.0 beta 5 under OS X 10.5.8. Every now and then I'll get a pop up telling me that version 12.0 is available. When I click the download button, I get a barberpole and a "Connecting to server" message and then...nothing. The process hangs until I give up and dismiss the window. Clicking the hide button doesn't hide the window either. I'm pretty sure there's connectivity. Everything works normally after I dismiss the window.

Thanks for your help.

Regards,

Bill

Hello! I'm currently running Firefox 11.0 beta 5 under OS X 10.5.8. Every now and then I'll get a pop up telling me that version 12.0 is available. When I click the download button, I get a barberpole and a "Connecting to server" message and then...nothing. The process hangs until I give up and dismiss the window. Clicking the hide button doesn't hide the window either. I'm pretty sure there's connectivity. Everything works normally after I dismiss the window. Thanks for your help. Regards, Bill

Solusi terpilih

12 version is in beta (12.0b1), if you can not update download and install from:

ftp://ftp.mozilla.org/pub/mozilla.org/firefox/releases/12.0b1/mac/


thank you

Baca jawaban ini dalam konteks 👍 1

Semua Balasan (2)

more options

Solusi Terpilih

12 version is in beta (12.0b1), if you can not update download and install from:

ftp://ftp.mozilla.org/pub/mozilla.org/firefox/releases/12.0b1/mac/


thank you

more options

Ok, found it! Installed with no problems. Dunno if the original download problem will pop up again under 12.0b1 but we'll see.

Thanks for your help!

Regards,

Bill