This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

In the Personas Gallery, I can't wear a Persona. (The wear button isn't there.) It also asks me to install The Personas add-on.

  • 1 balas
  • 2 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh cor-el

more options

The wear button is not in the personas gallery.

The wear button is not in the personas gallery.

Semua Balasan (1)

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).


There are other things that need your attention.

Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.

  • Shockwave Flash 10.0 r45
  • Next Generation Java Plug-in 1.6.0_24 for Mozilla browsers