This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

My firefox browser will not load any websites. all other browsers work fine. I run AVG antivirus and IOBit Malware Fighter.

  • 2 balas
  • 1 memiliki masalah ini
  • 2 kunjungan
  • Balasan terakhir oleh philipp

Rev.ThunderBear
Rev.ThunderBear
more options

I have tried uninstalling and reinstalling FF. I have also added exceptions for firefox under the Identity protection and potentially unwanted programs sections in AVG. Please Help!

I have tried uninstalling and reinstalling FF. I have also added exceptions for firefox under the Identity protection and potentially unwanted programs sections in AVG. Please Help!

Semua Balasan (2)

ideato
ideato
more options

Check if your firewall cause this : Configure firewalls so that Firefox can access the Internet

see also: Firefox can't load websites but other browsers can


thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

philipp
philipp
  • Moderator
more options

try to uninstall avg (& include the "remove all user settings" option) & install it again afterwards if you suspect something has gone wrong with the configuration...

or you could try a different antivirus program - ms security essentials is quite reliable and lightweight for example...