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I had to remove and reistall Firefox after it would not open. When I try to install Windows asks for a password for me to download? How do I get around this?

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  • Balasan terakhir oleh Kensie

steve3236
steve3236
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I downloaded Axis from Yahoo. The next day Firefox would not open at all. I removed and tried to reinstall. Now whenever I try to reinstall Firefox, windows asks me to enter a password before I can install. How do I get around this?

I downloaded Axis from Yahoo. The next day Firefox would not open at all. I removed and tried to reinstall. Now whenever I try to reinstall Firefox, windows asks me to enter a password before I can install. How do I get around this?

Semua Balasan (3)

Kensie
Kensie
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It sounds like you're trying to install Firefox in a limited account. Does the password dialog ask you to enter an administrator account details?

It sounds like Axis might install a Firefox add-on that was causing the problems, you should check into that as well since if that's the case reinstalling won't help.

steve3236
steve3236 Pemilik pertanyaan
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Once I installed Axis Firefox wouldn't even open without crashing immediately. The password dialog is asking for the administrator account details. I am not sure what the password is for the administrator. Is there a way i can reset the admin password?

Kensie
Kensie
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Yes, sometimes the problem can happen before the window is able to show up.

As for the administrator password I'll double check if that's normal or also a symptom, but helping you with the password is not our area of expertise, you'd need to get support from Microsoft. Do you know if your account is admin or limited? You can try putting your credentials in.