This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

When I sign on Firefox another website opens that is inappropriate why does that happen?

  • 1 balas
  • 2 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh John99

more options

When I log into Firefox to check my email. It always seems that another window is piggy backing on your website. At times our spyware protection blocks it and sometimes it doesn't. It opens a separate tab that I do not see until my computer freezes. We have the latest spyware protection and have scanned the computer plenty of times with nothing showing up in our computer. Have you had problems with viruses piggy backing on your site that come through and end up on peoples computers when they first open your site?

When I log into Firefox to check my email. It always seems that another window is piggy backing on your website. At times our spyware protection blocks it and sometimes it doesn't. It opens a separate tab that I do not see until my computer freezes. We have the latest spyware protection and have scanned the computer plenty of times with nothing showing up in our computer. Have you had problems with viruses piggy backing on your site that come through and end up on peoples computers when they first open your site?

Semua Balasan (1)

more options

Exceedingly unlikely this is anything to do with Mozilla Firefox sites, or any official install or download of Firefox.

Possibly you have inadvertently installed some software or even have out and out malware that your current security application is not detecting.

What is the site that is opening ?
paste the web address / URL into your answer

Some of these articles may help

Possibly solving the above problem will solve the problem with any freezing, but also see

Please post back saying what you have tried and how you have got on.