This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

constantly crashing, cant find fix

  • 4 balas
  • 21 memiliki masalah ini
  • 42 kunjungan
  • Balasan terakhir oleh turbow5

turbow5
turbow5
more options

It was wroking perfeclty fine for months then a pop up window came up saying firefox needed update. Didn't care, was in a hurry. Closed it. And...the crashing begins.

No toolbar, only adblcok plus. I've already updated, reinstalled everything to do with Firefox and deleted Firefox and the folder it was in entirely and reinstalled it. STILL...crashes..

Here's a link to everything I've tried.

http://forums.techguy.org/all-other-software/1067178-firefox-crashing-suggestions-3.html

When it crashes the crash report comes up but there's no error!

If you can find a solution I'd be amazed.

It was wroking perfeclty fine for months then a pop up window came up saying firefox needed update. Didn't care, was in a hurry. Closed it. And...the crashing begins. No toolbar, only adblcok plus. I've already updated, reinstalled everything to do with Firefox and deleted Firefox and the folder it was in entirely and reinstalled it. STILL...crashes.. Here's a link to everything I've tried. http://forums.techguy.org/all-other-software/1067178-firefox-crashing-suggestions-3.html When it crashes the crash report comes up but there's no error! If you can find a solution I'd be amazed.

Solusi terpilih

When I posted the problem it was when i did a clean install of Firefox and it was still crashing so I went on this forum but the other forum we've figured it out. Sorry.

Baca jawaban ini dalam konteks 👍 0

Semua Balasan (4)

Mohammad amin Hardani
Mohammad amin Hardani
more options

Maybe there is an incompatible plug-in or add-on. try disabling them all, and then enabling one by one while testing for crashes.

In most cases Adobe plug-ins cause this problem or problems like this!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to disable hardware acceleration in Firefox.

If you have submitted crash reports then please post the IDs of one or more crash reports that have this format:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website.

See:

Diperbarui oleh cor-el pada

Haampa
Haampa
more options

Had the same problem as you. Try renaming firefox.exe Worked for me, i just renamed it to firefox3.exe, and i have not had any crashes since.

turbow5
turbow5 Pemilik pertanyaan
more options

Solusi Terpilih

When I posted the problem it was when i did a clean install of Firefox and it was still crashing so I went on this forum but the other forum we've figured it out. Sorry.