Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

What causes webfonts to not display on my FX profile?

  • 4 balas
  • 1 memiliki masalah ini
  • 27 kunjungan
  • Balasan terakhir oleh kelvinsong

more options

For some reason, under my FX profile, webfont specimens on sites like http://www.fonts.com/font/itc/itc-franklin-gothic?QueryFontType=Web#product_top or http://www.linotype.com/1129914/ClassicGrotesque-family.html fail to display, and instead show my default Firefox font. Starting Firefox in Safe Mode doesn't solve the problem, nor does changing my default Firefox fonts back to "serif" and "sans-serif", etc. Running Firefox with a new profile does solve the problem though. What causes this problem? I don't want to start with a new profile and lose all my bookmarks, addons, settings, etc.

For some reason, under my FX profile, webfont specimens on sites like http://www.fonts.com/font/itc/itc-franklin-gothic?QueryFontType=Web#product_top or http://www.linotype.com/1129914/ClassicGrotesque-family.html fail to display, and instead show my default Firefox font. Starting Firefox in Safe Mode doesn't solve the problem, nor does changing my default Firefox fonts back to "serif" and "sans-serif", etc. Running Firefox with a new profile does solve the problem though. What causes this problem? I don't want to start with a new profile and lose all my bookmarks, addons, settings, etc.

Semua Balasan (4)

more options

Is downloadable fonts enabled?

You can check the gfx.downloadable_fonts.enabled pref(s) on the about:config page.

You can also try to reset all preferences by (temporarily) renaming or moving the prefs.js file to see if that helps.

more options

Downloadable fonts is enabled— didn't fix. I tried resetting the preferences, it worked! Now how do I find out which preference is specifically causing the problem?

more options

You can try to sort by user set on the about:config page (click the status header) to make it easier to spot modified prefs and start with looking at font related prefs to see if anything springs out.

more options

Found the problem— It was that the "send referrer header" was turned off.