This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

Panasonic network cameras no longer work with new versions of Firefox.

  • 6 balas
  • 1 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh passthebuck

passthebuck
passthebuck
more options

I have been viewing my Panasonic Network camera, model BB-HCM381A using Firefox for several years. Starting with Firefox version 15.0.1 and again with 16.0.1, 16.0.2 and 17.0.1 the browser begins to display the streaming video, but then drops the signal after maybe 20 seconds. Refreshing the page brings back the image for another 20 seconds, and then drops it again.

All previous versions of Firefox before version 15.0.1 worked great. Now I have to use Internet Explorer exclusively. It would be great if you could fix the problem.

Example of viewing the streaming video can be found at www.bandon.tv, which may require installing a plug-in from Panasonic.

I have been viewing my Panasonic Network camera, model BB-HCM381A using Firefox for several years. Starting with Firefox version 15.0.1 and again with 16.0.1, 16.0.2 and 17.0.1 the browser begins to display the streaming video, but then drops the signal after maybe 20 seconds. Refreshing the page brings back the image for another 20 seconds, and then drops it again. All previous versions of Firefox before version 15.0.1 worked great. Now I have to use Internet Explorer exclusively. It would be great if you could fix the problem. Example of viewing the streaming video can be found at www.bandon.tv, which may require installing a plug-in from Panasonic.

Solusi terpilih

So far I only see this happen in Firefox 17.0.1.
I'm not seeing it in the current Firefox 18 beta and the Nightly build (20.0a1).

edit: I've seen this happen in the Nightly build as well.

Baca jawaban ini dalam konteks 👍 0

Semua Balasan (6)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

I see the same happen, but it takes longer. It is possible that the server gets too many visitors and drops some of them. A right click and "This Frame > Reload This Frame" also works. I also notice that frames get blocked (it skips seconds), so you may need a faster server.

Diperbarui oleh cor-el pada

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

I've tested it a bit longer (nphMotionJpeg image only) with a few other browsers and for now only Firefox 17 seems to lose the image.
I haven't seen this happen in Google Chrome yet and in a Firefox 10 ESR and 17 ESR version, so I'm not sure what goes on.

There are every now and then errors in the Error Console that may be related to this. 

Error: Image corrupt or truncated: nphMotionJpeg?Resolution=640x480&Quality=Clarity

Diperbarui oleh cor-el pada

passthebuck
passthebuck Pemilik pertanyaan
more options

It will work fine with Firefox versions before 15.0.1

passthebuck
passthebuck Pemilik pertanyaan
more options

By the way, it is great that someone is actually looking at this. Thank you very much.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Solusi Terpilih

So far I only see this happen in Firefox 17.0.1.
I'm not seeing it in the current Firefox 18 beta and the Nightly build (20.0a1).

edit: I've seen this happen in the Nightly build as well.

Diperbarui oleh cor-el pada

passthebuck
passthebuck Pemilik pertanyaan
more options

Thank you very much for spending time on this. I will look forward to Firefox version 18!