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Gmail will not load

  • 5 balas
  • 11 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh cor-el

Rosalyn2
Rosalyn2
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The page isn't redirecting properly 



     This is what I get when I try to load gmail, it was working fine until yesterday. I can get in in Chrome and IE but not Firefox - what has happened all of a sudden.
The page isn't redirecting properly This is what I get when I try to load gmail, it was working fine until yesterday. I can get in in Chrome and IE but not Firefox - what has happened all of a sudden.

Semua Balasan (5)

iamjayakumars
iamjayakumars
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Please reload the webpage while bypassing the cache using one of the following steps:

  • Hold down the Shift key and click the Reload button with the left mouse key.

OR

  • Press Ctrl + F5 or Ctrl + Shift + R (Windows and Linux)
  • Press Command + Shift + R (Mac)

See if this helps solve the issues you had and please report back to us!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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This can be caused by corrupted cookies or cookies that aren't send or otherwise blocked.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
Rosalyn2
Rosalyn2 Pemilik pertanyaan
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No this hasn't helped.

Rosalyn2
Rosalyn2 Pemilik pertanyaan
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Nothing seems to be working , still the same problem.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If clearing cookies doesn't work then it is possible that the cookies.sqlite file that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookie files like cookies.sqlite-journal in the Firefox Profile Folder in case the file cookies.sqlite got corrupted.

You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder

Also make sure that your security software isn't blocking cookies.