This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Firefox 18 for Windows crashes on start-up

  • 4 balas
  • 1 memiliki masalah ini
  • 7 kunjungan
  • Balasan terakhir oleh qwed

more options

After autoupdate to Firefox 18 for Windows it crashes on start-up with Crash report. I've checked for malware and it is not the couse. Please help!

Crash report:

Crash ID: bp-016438d7-9e3e-44c9-937f-6bd352130206 Crash ID: bp-58904c36-474b-4a12-9f89-eeef92130206 Crash ID: bp-214a11d9-fbff-45b1-a5bd-7cecb2130206 Crash ID: bp-509ffa7e-8a48-4189-8e5d-d86c02130206 Crash ID: bp-094b99a3-717f-4c9d-99c4-a828c2130206

After autoupdate to Firefox 18 for Windows it crashes on start-up with Crash report. I've checked for malware and it is not the couse. Please help! Crash report: Crash ID: bp-016438d7-9e3e-44c9-937f-6bd352130206 Crash ID: bp-58904c36-474b-4a12-9f89-eeef92130206 Crash ID: bp-214a11d9-fbff-45b1-a5bd-7cecb2130206 Crash ID: bp-509ffa7e-8a48-4189-8e5d-d86c02130206 Crash ID: bp-094b99a3-717f-4c9d-99c4-a828c2130206

Semua Balasan (4)

more options

hello, this crash is caused by the Websense Endpoint security software that is running on your system. please install all updates that are available for this program...

more options

Thank you so much for your reply!

Is the Websense Endpoint security as Symantec Endpoint?

more options

no, i think its by a different vendor - this is most commonly used on enterprise systems...

more options

thanks a lot!