This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

problem installing flash player

  • 5 balas
  • 9 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh AliceWyman

more options

I cannot get Adobe Flash to install. I've tried a few of the solutions suggested elsewhere. I've disabled hardware acceleration. I've been to the Adobe site and downloaded version 11_8_800_94, which was the recommended install version for Firefox. In C:\Windows\SysWOW64\Macromed\Flash is the file NPSWF32_11_8_800_94.dll. I've tried running the older version - flashplayer11_2r202_233_win_64bit.msi. Flash just doesn't want to appear in Add-ons/Plugins.

I cannot get Adobe Flash to install. I've tried a few of the solutions suggested elsewhere. I've disabled hardware acceleration. I've been to the Adobe site and downloaded version 11_8_800_94, which was the recommended install version for Firefox. In C:\Windows\SysWOW64\Macromed\Flash is the file NPSWF32_11_8_800_94.dll. I've tried running the older version - flashplayer11_2r202_233_win_64bit.msi. Flash just doesn't want to appear in Add-ons/Plugins.

Solusi terpilih

Your list of Important Modified Preferences is showing:

plugin.scan.plid.all: False 

This is preventing Firefox from scanning your computer to find the Flash plugin. Open about:config and reset plugin.scan.plid.all to "true".

Ref:

Baca jawaban ini dalam konteks 👍 1

Semua Balasan (5)

more options

Hi delete the pluginreg.dat file in your profile folder.

more options

Solusi Terpilih

Your list of Important Modified Preferences is showing:

plugin.scan.plid.all: False 

This is preventing Firefox from scanning your computer to find the Flash plugin. Open about:config and reset plugin.scan.plid.all to "true".

Ref:

more options

Also note that you currently run Firefox in Private Browsing mode what also may contribute.

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"
  • Deselect: [ ] "Always use private browsing mode"
more options

Changing "plugin.scan.plid.all: False" worked for me, thanks.

Diperbarui oleh stormdog pada

more options

You're welcome. Glad it's fixed.