This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Is it possible to restore lost windows? Firefox crashed, and only 5 of my open windows reopened, even though all settings are such that all should be restored.

  • 2 balas
  • 5 memiliki masalah ini
  • 9 kunjungan
  • Balasan terakhir oleh afm1

more options

Unfortunately when I restarted Firefox after its most recent crash, most of my open windows and tabs were not restored as they are set to do and as they usually do after a crash. Not that I enjoy Firefox crashing, but usually everything reopens and life goes on. However, after a crash tonight, when I next opened Firefox about 80% of my open windows and tabs did not reopen.

After this (most recent) crash most of my windows and tabs were not restored: bp-e7f145b9-04cf-4de8-a4a4-8e2952130816

This was the most recent prior crash where my windows and tabs were restored: bp-c674bdd3-e905-44c0-9bc9-6b4982130815

    • I would love to have these windows and tabs reset, or at least be able to find a list of them to reopen them manually.**

I am running Firefox 23.0. My antivirus and antispyware were run overnight last night with no issues.

(This is on my desktop computer using Windows XP. I also have a laptop which runs Firefox 23.0 which uses Windows 7. Firefox on it crashes as well, but thankfully thus far the windows and tabs have been restored. I use it less than I do my desktop, however.)

Thank you very much!

Unfortunately when I restarted Firefox after its most recent crash, most of my open windows and tabs were not restored as they are set to do and as they usually do after a crash. Not that I enjoy Firefox crashing, but usually everything reopens and life goes on. However, after a crash tonight, when I next opened Firefox about 80% of my open windows and tabs did not reopen. After this (most recent) crash most of my windows and tabs were not restored: bp-e7f145b9-04cf-4de8-a4a4-8e2952130816 This was the most recent prior crash where my windows and tabs were restored: bp-c674bdd3-e905-44c0-9bc9-6b4982130815 **I would love to have these windows and tabs reset, or at least be able to find a list of them to reopen them manually.** I am running Firefox 23.0. My antivirus and antispyware were run overnight last night with no issues. (This is on my desktop computer using Windows XP. I also have a laptop which runs Firefox 23.0 which uses Windows 7. Firefox on it crashes as well, but thankfully thus far the windows and tabs have been restored. I use it less than I do my desktop, however.) Thank you very much!

Diperbarui oleh afm1 pada

Semua Balasan (2)

more options

The first crash report show a System Memory Use Percentage of 92, so it is likely that you ran out of memory and should increase the size of the page file.
The second crash report has an [@ EMPTY] signature, so isn't useful (no data present).
The System Memory Use Percentage of 94 is even higher.

See also:

Diperbarui oleh cor-el pada

more options

Thank you -- I will do so. Still, I'm very eager to restore (or find a list of) my windows and tabs that were not restored after the last crash. Is it possible to do that from the last working restore?

The last two working restores were after the crash mentioned above, bp-c674bdd3-e905-44c0-9bc9-6b4982130815, and before that, bp-7f5b697e-c4c5-4cb8-9b15-9318c2130815.

FWIW, I just updated to 23.0.1. Thank you *very* much!