Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

When i try to download silverlight it states an unsuccessful download

  • 5 balas
  • 8 memiliki masalah ini
  • 7 kunjungan
  • Balasan terakhir oleh cor-el

more options

Netflix notified me that i needed the update for Silverlight. When i tried to download, it states unsuccessful download. I previously spoke with a rep of microsoft and was told to delete Silverlight and download it again. When i tried to download it, it would no longer download on Firefox or Internet Explorer.

Netflix notified me that i needed the update for Silverlight. When i tried to download, it states unsuccessful download. I previously spoke with a rep of microsoft and was told to delete Silverlight and download it again. When i tried to download it, it would no longer download on Firefox or Internet Explorer.

Semua Balasan (5)

more options
more options

Still doesn't want to download.

more options

Can't you download and save the Silverlight installer from this page?

more options

unable to download from the microsoft site.

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test to see if that helps.


Diperbarui oleh cor-el pada