This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

net assistant takes over my hotmail, can't get rid of it

  • 1 balas
  • 1 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh kobe

more options

when I try to navigate my hotmail, net assistant takes over and I can do nothing. I love Firefox, but I want to get rid of net assistant(freeze.com) and also anything to do with yahoo. If I use windows explorer, I don't have the net assistant problem

                                                       Thanks, Mike
when I try to navigate my hotmail, net assistant takes over and I can do nothing. I love Firefox, but I want to get rid of net assistant(freeze.com) and also anything to do with yahoo. If I use windows explorer, I don't have the net assistant problem Thanks, Mike

Semua Balasan (1)

more options

Netassistant is malware.

You can try these free programs to scan for malware, which work with your existing antivirus software:

CHECK WITH ALL PROGRAMS.

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.


Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!