This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

On your page entitled "how do I stop pop-up adverts continually appearing" Rob made two suggestions which I trusted and infected my computer with viruses.

  • 1 balas
  • 1 memiliki masalah ini
  • 4 kunjungan
  • Balasan terakhir oleh kobe

savguy
savguy
more options

Hello, I read and entrusted the advise that Rob had given regarding the article entitled "how do I stop pop-up adverts continually appearing", but the suggested downloads were tainted with viruses. I was able to remove all but one, the 2.delta-search virus. I do not think that your site intentionally laced the suggested downloads, but wanted to see if you could assist me in purging my computer of this delta virus. It is not listed in programs for me to delete, it seems to be well hidden. I even went in and searched all programs looking for any that were just downloaded into my computer but with no luck. The virus is very cleverly hidden. Thank you for any assistance that you may be able to share. Charles

Hello, I read and entrusted the advise that Rob had given regarding the article entitled "how do I stop pop-up adverts continually appearing", but the suggested downloads were tainted with viruses. I was able to remove all but one, the 2.delta-search virus. I do not think that your site intentionally laced the suggested downloads, but wanted to see if you could assist me in purging my computer of this delta virus. It is not listed in programs for me to delete, it seems to be well hidden. I even went in and searched all programs looking for any that were just downloaded into my computer but with no luck. The virus is very cleverly hidden. Thank you for any assistance that you may be able to share. Charles

Semua Balasan (1)

kobe
kobe
more options

Who is Rob, that is bad he got you to install malware on your computer, check with all programs below.

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.


Further information can be found in the Troubleshoot Firefox issues caused by malware article.

PLEASE READ TO ENSURE REMOVAL => Remove a toolbar that has taken over your Firefox search or home page