This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

For whatever reason Firefox keeps displaying the "Untrusted Connection" error due to my company's firewall.

  • 1 balas
  • 8 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh cor-el

Reshy
Reshy
more options

I have at least three dozen instances of adding a certificate override for google (Logged on Certificates/Other) and it pops up every time I start the browser. Furthermore now it's no longer giving the override option, instead only giving me the technical details and the "get me out of here" without the override option. There's no way to make the company's site overall accepted as a security certificate so it requires adding an exception to most sites I go to and it's really annoying and is causing me problems at work. Switching to chrome may have to happen if I cannot even access my e-mail using this browser. I had to launch it just to register on the forums for gods sake! Why can't I override the security certificates for my company's firewall?!

I have at least three dozen instances of adding a certificate override for google (Logged on Certificates/Other) and it pops up every time I start the browser. Furthermore now it's no longer giving the override option, instead only giving me the technical details and the "get me out of here" without the override option. There's no way to make the company's site overall accepted as a security certificate so it requires adding an exception to most sites I go to and it's really annoying and is causing me problems at work. Switching to chrome may have to happen if I cannot even access my e-mail using this browser. I had to launch it just to register on the forums for gods sake! Why can't I override the security certificates for my company's firewall?!

Semua Balasan (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Best would be to get the root certificate of that firewall and install this certificate in Firefox and set the appropriate trust bits.

Do other browsers like IE also have this problem as it is possible that this root certificate has been installed for IE, but not for Firefox?

Which firewall is used?

You can try to contact the IT department to see if they have a solution for Firefox.

Diperbarui oleh cor-el pada