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Firefox will not let my scanner work

thepotters
thepotters
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We had to add firefox because we were having a problem with our old browser not fully opening up a program. So we added firefox. Now I cant seem to get my scanner to work. We have an epson and he trouble shooted with me for 1 hr and said he could not fix the problem. That he thought firefox was blocking it somehone to call you guys.

We had to add firefox because we were having a problem with our old browser not fully opening up a program. So we added firefox. Now I cant seem to get my scanner to work. We have an epson and he trouble shooted with me for 1 hr and said he could not fix the problem. That he thought firefox was blocking it somehone to call you guys.

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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In case your scanner needs access to your browser (not sure why that would be...), make Internet Explorer your default browser again.

You can do that using Windows Control Panel > Internet Options (Network and Internet category) > Programs tab > "Make default" button

Does that have any effect?