This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

did not solve the problem.

  • 1 balas
  • 1 memiliki masalah ini
  • 6 kunjungan
  • Balasan terakhir oleh user1077957

more options

locking this thread - please continue in your original thread - https://support.mozilla.org/en-US/questions/996546 - to keep your question and the support answers in the same thread

I have tried clearing the cache by going to option/adv/network and clear now the you have advised me to do, but it says my cache is currently using 0 bytes of disk space.


[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

''locking this thread - please continue in your original thread - https://support.mozilla.org/en-US/questions/996546 - to keep your question and the support answers in the same thread'' I have tried clearing the cache by going to option/adv/network and clear now the you have advised me to do, but it says my cache is currently using 0 bytes of disk space. ''[Personal information removed by moderator. Please read [[Forum rules and guidelines]], thanks.]''

Diperbarui oleh the-edmeister pada

Semua Balasan (1)

more options

Hi,

I believe the problem is "Firefox can't establish a connection to the server at www.verizon.com." which is still not working for you.

Have you tried another browser? or Firefox in safe mode http://www.wikihow.com/Start-Firefox-in-Safe-Mode