This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

upgraded to 29.0.1 on XP. Print preview shows but when I hit print it just "dings" and nothing else, no print. No dialog box apprears either.

  • 2
  • 3
  • 5 views
  • Nzaghachi ikpeazụ nke cor-el

more options

Printing from all other programs works fine including Chrome and Explorer. Ever since my Foxfire browser was updated to 29.0.1 I have not been able to print webpages.

When I hit print the computer does an audible "ding" and nothing happens. Doesn't matter if I choose File>print, f10, <ctrl> P or "print" from print preview, same thing happens.

The printer is on-line and recognizable by other apps.

No dialog box appears so I cannot choose a printer.

When I hit page setup I only get "format & options" and "margins & header/footer".

Help!

Printing from all other programs works fine including Chrome and Explorer. Ever since my Foxfire browser was updated to 29.0.1 I have not been able to print webpages. When I hit print the computer does an audible "ding" and nothing happens. Doesn't matter if I choose File>print, f10, <ctrl> P or "print" from print preview, same thing happens. The printer is on-line and recognizable by other apps. No dialog box appears so I cannot choose a printer. When I hit page setup I only get "format & options" and "margins & header/footer". Help!

All Replies (2)

more options

Hi, Thank you for your question. There are two things I would try. It is possible that the printer settings may need to be reset. Fix printing problems in Firefox or you Java may need to be updated. Check if they are up to date with Plug in check

Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

more options