This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When opening a new window, it automatically loads last pop-up (?) content and I am unable to type in address bar or open a new tab in the new window.

  • 7
  • 2
  • 5 views
  • Nzaghachi ikpeazụ nke cor-el

more options

I don't know if they're technically pop-up windows (for example, if you do a search on kayak.com, it will automatically open a new priceline.com window with the results of the search), but this happens with pop-up blocker on or off. Other examples are a small info window from a financial or .edu site that opens up saying a session is about to expire, or answering an FAQ (with the exception of the priceline example, these windows don't have an address bar or display a URL). Anyway, after these windows are closed, if I try to open a new window, it will automatically load the content of that "pop-up". Whenever it does this, I am unable to type in the address bar or open a new tab in that window.

How do I fix this? All I want is to open a new window that's blank, not load prior content.

I don't know if they're technically pop-up windows (for example, if you do a search on kayak.com, it will automatically open a new priceline.com window with the results of the search), but this happens with pop-up blocker on or off. Other examples are a small info window from a financial or .edu site that opens up saying a session is about to expire, or answering an FAQ (with the exception of the priceline example, these windows don't have an address bar or display a URL). Anyway, after these windows are closed, if I try to open a new window, it will automatically load the content of that "pop-up". Whenever it does this, I am unable to type in the address bar or open a new tab in that window. How do I fix this? All I want is to open a new window that's blank, not load prior content.

Asịsa ahọpụtara

No, I just realized that I was holding Shift-Command-N rather than Command-N

Gụọ azịza a na nghọta 👍 0

All Replies (7)

more options

Also, I am able to click links within the new window and even type in open fields in the new window, just not the address bar.

more options

Your System Details shows;

Installed Plug-ins

Version 5.3.1.18536 Version 5.4.1.18709

This could be two versions of the same program.

more options

Press the <Alt> or <F10> key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then General.

There are two settings;

  • When Firefox Starts

When the browser is started, what page do you want to display. Many of us choose Show My Home Page.

  • Home Page

When a new page is opened, what do you want displayed.

  1. Use Current Page. Use what ever page(s) are open at that time.
  2. Use Bookmark
  3. Restore To Default. about:home shows a Mozilla page with tools.

You can use any of these that you wish;

about:home (Firefox default home page), about:newtab (shows the sites most visited), about:blank (a blank page),

or you can enter any web page or about: page you want.

more options

Currently, my setting for "When Firefox starts" is Show my windows and tabs from last time.

My home page is blank.

I just changed the start setting to Show my home page, and changed my home page to a search engine.

I just opened a new window, and it loaded content from the most recent "pop-up", which happened to be a mailing label from Amazon.

more options

It could be the work of one of your add-ons, or even add / mal-ware. Look thru your add-ons list and make sure you know what each one is there for. Also, check the programs that are on your computer Windows > Start > Control Panel > Uninstall Programs. (Mac: Open the "Applications" folder) Go thru the list and use a web search to check any that you don't know what they are.

Troubleshoot Firefox Issues Caused By Malware {web link}

more options

Asịsa Ahọpụtara

No, I just realized that I was holding Shift-Command-N rather than Command-N

more options

Command-Shift-N is the key sequence to reopen the last closed window.