This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

Slash character in folder name on gmail not handled by TB.

  • 1 nzaghachinzaghachi
  • 1 nwere nsogbu anwere nsogbu a
  • 22 views
  • Nzaghachi ikpeazụ nke Matt

mopep
mopep
more options

Within my TB running on OSX, I moved a folder from a POP account to an IMAP account. One of the sub-folders had a name with a slash character -- like ABC/XYZ. This showed up fine on the gmail server, but it showed up on TB as folder ABC with a sub-folder XYZ which contained the emails. Trying to rename the folder on TB yields this error message: "The / character is reserved on this imap server. Please choose another name."

Clearly, the gmail imap server has no problem with the slash, and TB can handle it as demonstrated by the POP account from which the folder originated. So, Is there a way to let TB know that the slash is OK?

Within my TB running on OSX, I moved a folder from a POP account to an IMAP account. One of the sub-folders had a name with a slash character -- like ABC/XYZ. This showed up fine on the gmail server, but it showed up on TB as folder ABC with a sub-folder XYZ which contained the emails. Trying to rename the folder on TB yields this error message: "The / character is reserved on this imap server. Please choose another name." Clearly, the gmail imap server has no problem with the slash, and TB can handle it as demonstrated by the POP account from which the folder originated. So, Is there a way to let TB know that the slash is OK?

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

on gmail it is a label, in Thunderbird it is a physical folder you can find in finder. Punctuation used in the file system should always be avoided. I suggest you concede to the inevitable and change the name to something that works.