This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

letters typed are not the ones showing

more options

no matter what I type it starts with character 1 and then proceeds through the keyboard as I type.

That is 123456790-=qwertyu etc. This also happens on Thunderbird but no other program

no matter what I type it starts with character 1 and then proceeds through the keyboard as I type. That is 123456790-=qwertyu etc. This also happens on Thunderbird but no other program

Asịsa ahọpụtara

In April, a similar symptom was traced to the ZoneAlarm "anti-keylogger" feature: When i hit a key to type it cycles through every key on the keyboard. If you use ZoneAlarm, you may want to check into that.

Gụọ azịza a na nghọta 👍 3

All Replies (3)

more options

You may have accidentally set your language preferences to something else through a hot-key combination. Try following the steps here:

Control Panel > Regional and Language Options > Text services and input languages > Details (Key Settings)

If it isn't that, be sure your Firefox version is up to date.

If you have the latest version, then reset Firefox by going to:

Help > Troubleshooting information > Reset Firefox...

Please give us an update to see if any of these things fixed your problem. Thanks! =)

more options

Asịsa Ahọpụtara

In April, a similar symptom was traced to the ZoneAlarm "anti-keylogger" feature: When i hit a key to type it cycles through every key on the keyboard. If you use ZoneAlarm, you may want to check into that.

more options

Thanks. That worked