This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

mozilla 31.0 is crashing as soon as cocoon addon is opened. how to avoid it?

  • 1 nzaghachinzaghachi
  • 9
  • 9 views
  • Nzaghachi ikpeazụ nke cor-el

more options

I have downloaded the latest version of mozilla firefox 31.0 for my windows 7 32 bit and also cocoon addon for firefox. But as soon as I log into cocoon toolbar my firefox gets crashed and even there is error in sending the crash report. So what can I do now so that I can use cocoon?

I have downloaded the latest version of mozilla firefox 31.0 for my windows 7 32 bit and also cocoon addon for firefox. But as soon as I log into cocoon toolbar my firefox gets crashed and even there is error in sending the crash report. So what can I do now so that I can use cocoon?

All Replies (1)

more options

If that toolbar makes Firefox crash then you will have to stop using it and uninstall the extension. You can try to contact its creator for support.