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Firefox crashes

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Firefox was working fine this morning. When I came back in the afternoon, it had crashed, and ever since, it has persisted in crashing while loading. I tried resetting it, and starting it in safe mode, but it keeps crashing. I tried not reloading any old tabs and starting with a new window--no difference.

Crash ID: bp-f015d96c-c1a0-48bb-997f-0a2bb2140809

Firefox was working fine this morning. When I came back in the afternoon, it had crashed, and ever since, it has persisted in crashing while loading. I tried resetting it, and starting it in safe mode, but it keeps crashing. I tried not reloading any old tabs and starting with a new window--no difference. Crash ID: bp-f015d96c-c1a0-48bb-997f-0a2bb2140809

Asịsa ahọpụtara

I think you're correct. I subsequently tried a re-installation, which worked, except all my tabs, sessions, add-ons, etc. were lost. I got some back after I found a folder marked "old firefox data" on the desktop that had the corrupted profile, but not all.

I have had the profile file get corrupted before, once or twice, and I'm not sure what causes it. It's certainly a pain.

Thanks!

Gụọ azịza a na nghọta 👍 1

All Replies (5)

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I think one of your Firefox files was corrupted.

Download Firefox Full Installer All languages {web link}

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If you have any more trouble, Please post all of your crash reports for the last week.

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Asịsa Ahọpụtara

I think you're correct. I subsequently tried a re-installation, which worked, except all my tabs, sessions, add-ons, etc. were lost. I got some back after I found a folder marked "old firefox data" on the desktop that had the corrupted profile, but not all.

I have had the profile file get corrupted before, once or twice, and I'm not sure what causes it. It's certainly a pain.

Thanks!

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These add-ons can be a great help by backing up and restoring Firefox

FEBE (Firefox Environment Backup Extension) {web link} FEBE allows you to quickly and easily backup your Firefox extensions, history, passwords, and more. In fact, it goes beyond just backing up -- It will actually rebuild your saved files individually into installable .xpi files. It will also make backup of files that you choose.

OPIE {web link} Import/Export extension preferences

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Thanks! I'll give them a try.